One single view, from order to final delivery.
And back again.
Plug Spacefill on top of your WMS, ERP, TMS, carriers, sales channels and business tools. Every logistics and transport event lands in the right system. Your decisions finally rest on the same data as your partners', from the warehouse to the customer's doorstep.
The end-to-end view doesn't exist in your systems yet.
Your ERP knows the orders. The WMS systems know the stock. Your TMS knows the routes. Your carriers each send statuses in their own format. Your CRM knows the customers. Every tool holds a partial truth. Nobody has the full picture in real time, from order capture to delivery signature.
The data is everywhere except where you need it
Logistics statuses sit dormant in the WMS. Transport events live in TMS platforms and carrier portals. Delivery issues travel by email. Support, ops and leadership teams spend their time hunting for information they should be receiving proactively.
The last-mile blind spot
The warehouse confirms the shipment, and visibility often stops there. A delay at the carrier, a failed delivery attempt, a parcel stuck at a hub: your teams hear about it from an unhappy customer, not from the system. And yet 80% of the customer experience happens after the shipment leaves.
The IT projects meant to fix it take years
An ERP overhaul, a WMS change, a TMS integration, a new OMS rollout. 18 to 36 months, millions of euros, and a team tied up full-time. Meanwhile, the business keeps moving without the visibility it deserves.
faster to deploy than in-house development
cheaper than building in-house
of logistics events captured and timestamped
of ops time freed up by AI agents
A platform that sits on top of your existing systems
Nothing to replace, nothing to move. Spacefill plugs into what you already have and becomes the control layer you never had.
One source of truth for stock, orders and deliveries
Real-time aggregation of every source: WMS, 3PL, stores, suppliers, ERP, TMS, carriers. Complete logistics and transport statuses. Dynamic recalculation. Spacefill becomes the operational system of record your other systems can query with confidence.
End-to-end tracking, from order to signature
From creation (e-commerce, marketplace, store, B2B) to final delivery at the customer's door. Picking, shipping, carrier handover, transport, delivery, proof of delivery. Every event is captured, timestamped and attributed. One click opens an order's full history.
Unified multi-carrier transport tracking
No more juggling 10 different carrier portals. Each carrier's statuses are normalized into a common stream: collection in progress, in transit, out for delivery, delivered, returned to sender, incident. You track all your deliveries in one interface, whatever carriers are involved.
Multi-parcel and multi-carrier per order
An order shipped from two warehouses with three carriers? Full consolidated tracking, from picking to the customer's doorstep. You see the order as a whole, not as a collection of isolated parcels.
Proactive detection of transport issues
An announced delay, a failed delivery attempt, a parcel stuck at a hub, a carrier SLA breach. The anomaly is identified before the customer calls. An alert goes to ops and support teams, with the context they need to act: the order concerned, the carrier, the likely cause, the recommended action.
Event publishing to your systems
Every logistics and transport event is broadcast to the tools that need it: ERP for invoicing, CRM for support, BI for analysis, Slack or Teams for the teams. Your systems are no longer behind operational reality.
Six modules that close the end-to-end loop
Tracking doesn't stop at delivery. Spacefill connects logistics data to support, BI, returns, accounting and AI agents, the whole chain in a single flow.
✔️ Support connected to logistics AND transport data. Native Zendesk and Gorgias integrations: order, stock, shipment and tracking inside the agent's tool. 35% fewer tickets, 50% less time per ticket.
✔️ Consolidated reporting & analytics. OTD, on-time-to-promised-date rate, first delivery attempt success, lead times by carrier, transport cost per order. Customizable BI, data lake export.
✔️ Integrated returns management. Created from the original order, automatic label (Teliae, TDI, ITinsell, Sendcloud), tracked through to WMS receipt, declared vs received discrepancies.
✔️ Accounting & business management integration. Xero, Pennylane and Sellsy connectors. Invoicing triggered on delivery confirmation. Logistics data becomes financial data.
✔️ AI agents that talk to your teams. "Where is order X?", "Which carrier is running latest?" A sourced answer in seconds, in plain language.
✔️ Pre-built connectors to your whole ecosystem. 50+ WMS, the major ERPs, Shopify / Presta / Woo / Magento, marketplaces, TMS platforms and carriers. You validate, you don't code.
What sets Spacefill apart
An end-to-end view made possible by the platform's connectivity, its centralization of data, its ease of access and its multi-source aggregation.
A platform that sits on your existing systems without replacing them
No ERP overhaul, no WMS change, no expensive migration. Spacefill plugs on top of your current tools through pre-built connectors, and becomes the control layer they were missing. Your teams keep their habits, the data finally flows.
A platform that covers the warehouse and the transport
Where many OMS platforms stop at shipment confirmation, Spacefill keeps going: carrier handover, transit, delivery, proof of delivery, transport incidents. 50+ WMS and all the major TMS platforms and carriers (GedMouv, Akanea, TDI, Teliae, Sendcloud, ITinsell) in one platform. You really do manage end to end.
AI agents that turn data into decisions
Your teams stop hunting for information across five tools. They ask their questions, get sourced answers, and act. The ROI on AI agents is measured in weeks, not quarters.
Deployment in weeks, TCO divided
20x faster than in-house development. 5x cheaper on total TCO. Integrations are handled by Spacefill teams, not left to the customer. You validate, you don't code. The project moves forward even when IT is at capacity.
They orchestrate their execution with Spacefill
Following its merger, Altema centralized the management of execution spread across several logistics providers. Spacefill became the single interface to orchestrate orders, arbitrate allocations and measure performance across the whole network, without forcing partners to change WMS.
A multi-country network, 30+ carriers, a dual channel of franchisees and direct customers. Spacefill drives allocation decisions, pick order generation and tracking of every order from picking through to final delivery. Total logistics cost is finally measurable site by site.
A supply chain you can see is a supply chain you can finally improve.