A single interface to connect all your logistics providers and carriers, share the same operational data and manage execution in real time, whatever the number of partners.
Discover the OMS
Orchestrate every order from capture to routing, across channels and sites.
Discover the IMS
Unify your inventory (warehouses, stores, transit, suppliers) into one real-time view.
Discover our Shipping Management
Track every parcel from picking to delivery, across all carriers.
3PL Management
Manage your logistics providers on the same data they see, in real time.
Discover our Workflows & Rules Engine
Automate your business rules with no IT ticket: trigger, condition, action.
Discover our AI agents
Four AI agents connected to your OMS: assistant, detection, data entry, routing.
Discover our Middleware
50+ native connectors and a REST API to plug in your entire ecosystem.
Order Management System
The OMS that digitizes your supply chain end to end, from 100K to 10M orders a year.
IMS
Centralize, manage and automate your inventory operations
3PL Control Tower
Outsource logistics without losing control of execution at each 3PL.
WMS Middleware
Connect any WMS and push logistics data out to your entire IT landscape.
Deliver on the customer promise (ATP/ATS)
Show an exact date from the product page, and hold to it.
Manage the supply chain end to end
Aggregate your WMS, TMS, 3PLs and carriers in real time on a single platform.
Orchestrate multi-site flows and inventory
Orchestrate inventory and orders across multiple warehouses and stores.
Manage my logistics providers end to end
A control tower over your 3PLs and carriers, with no IT project.
Simpler, more reliable connectivity with my customers
Simpler, more reliable connectivity with my customers and brands.
Give my customers full transparency
Your customers act on orders, incidents and inventory on their own.
Boost productivity on administrative tasks
Double the volume your admin team handles.
Stand out in RFPs
Walk into 3PL RFPs with a white-label customer portal.
Outsource logistics and transport.
Keep control of execution.
Whether you work with a single provider or a network of fifty, Spacefill gives you full visibility on your stock, your orders and your deliveries, in real time, at every 3PL and every carrier.
The problem
The moment you outsource, you lose your grip on execution
You wait for reports from your providers. You find out about issues by reading your customer reviews or taking a support call. Transport and logistics stay two separate worlds, with no shared view of the order.
Your visibility stops where your 3PL begins
Stock known at D+1 through an Excel export, order statuses sent by email, no proactive alerts. You're always managing late.
Your contractual SLAs stay on paper
Fewer than 50% of logistics incidents are documented and traced. When there's a dispute, you have no evidence. Month end gets settled by negotiation. The relationship with the provider deteriorates.
As many interfaces as providers
Five 3PLs, five different portals, five exports to consolidate every week. Comparing performance between providers is impossible without a common reference.
Transport and logistics: two separate worlds
On one side what your 3PL picks, on the other what your carrier delivers. No unified view of the customer order end to end. Issues fall between the two.
Features
What you actually manage
Real-time stock by site
Batch · SSCC · serial · thresholds
View detailed levels at each 3PL, by batch, SSCC and serial number. Set alert thresholds by SKU and by site. Real-time sync with partner WMS systems.
Order and delivery tracking
Picking → delivery timeline
Every order shows its picking status at the 3PL and its transport status in real time. Built-in carrier tracking (ETD, ETA, incidents).
Filtered views by provider, country, carrier or status.
Issue management
Alert → collaborative resolution
Issues created automatically when an anomaly is detected. Photo documentation and evidence centralized. Workflows shared between shipper and provider.
70% less time spent managing issues.
Carrier performance
OTD · incidents · comparison
OTD rate by carrier, categorized incidents, comparison by route or by zone. Data exportable for contract negotiation.
History and document centre
Dated evidence · traceable disputes
Every exchange, document and action is centralized with clear attribution of responsibility. In a dispute, the evidence is dated, traced and indisputable.
Smart Order AI: PDF and email
AI reading · WMS with no manual entry
Your 3PLs or suppliers send orders by email or PDF? The AI reads them, structures them and passes them straight to the provider's WMS.
Zero manual entry, zero errors.
Use cases
What you actually do with Spacefill
Order held in time
A stock discrepancy is detected on a SKU before shipment. The issue is created automatically and the 3PL is notified on Slack. The order is held while it's verified. Without Spacefill, the parcel would have gone out incomplete.
✓ Issue resolved before shipment · Zero customer complaints
Documented and settled in 48 hours
A delivery arrives damaged. The dispute is opened straight from the order, with photos, timeline and chain of responsibility. The carrier receives a structured case file. Settled in 48 hours instead of 2 weeks.
✓ Indisputable case file · 10× faster resolution
Anomaly spotted at the start of the month
The supply chain director sees that his Normandy 3PL is at 91% SLA, against 98% in previous months. He schedules a review with them, data in hand. Multi-3PL management on a shared basis.
✓ Evidence-based decision · Fact-based discussion
Blocked on a critical customer
An EDI order has no carrier assigned. Spacefill detects the anomaly and sends an SMS alert to the ops team. The problem is fixed before the docks open. Without that detection, the delay would have been discovered at the end of the day.
✓ Anomaly fixed before shipment · Critical customer delivered
Incomplete batch detected at 6am
The overnight EDI batch only transmitted 60% of orders. Spacefill detects that the 3PL won't be able to ship within contractual lead times. Immediate alert. The flow is restarted before the docks open.
✓ Flow restarted before the docks open · Contractual deadline met
PDF order processed with no manual entry
A franchisee sends their weekly order as a PDF by email. Smart Order AI reads it, structures it and passes it straight to the 3PL's WMS. Processed in minutes instead of hours.
✓ Order integrated in minutes · No human re-keying
Before / After
A typical day with and without Control Tower
For a supply chain director managing multiple logistics providers and carriers.
9am: the franchisee calls
A franchisee calls, their order hasn't arrived. You open two portals, email your 3PL and wait for an answer by the afternoon.
5pm the day before: automatic alert
Automatic alert on a picking anomaly. The issue is created and assigned to the 3PL. This morning the order is on its way. The franchisee never knew there was a problem.
2 hours of Excel consolidation
10am: your team spends two hours consolidating stock exports from four providers to prepare the review meeting. The numbers don't match.
Real-time stock, one click
Stock is visible in real time across every site. The review meeting runs on consolidated data, available in one click.
SLAs disputed at month end
Month end: your 3PL disputes the SLA rate you've calculated. You don't have the data to settle it.
Shared SLAs, indisputable
SLAs are calculated continuously on 100% of orders, shared with each provider in the same system of record. There's nothing left to dispute.
Results measured in the field
+%
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of incidents documented and traced (from <10% to 100%)
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less time spent managing logistics issues
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of orders evaluated against SLAs, continuously
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improvement in total logistics cost
Outsource logistics. Keep control.
Our answers to frequently asked questions about the Spacefill Control Tower
The Spacefill Control Tower is an all-in-one platform enabling shippers and e-retailers to centralise the management of their orders, stocks and transport. It facilitates collaboration with 3PLs, integration with ERP, TMS, OMS and CMS systems and the automation of data exchanges. The result: real-time tracking, fewer operational errors and smoother logistics.
Spacefill automates and optimises the placing, tracking and management of orders:
Bulk import via CSV files or web entry.
Automatic reading of PDF orders with Smart Order AI.
Advanced filtering and real-time display of order status.
Integration with CMS (Shopify, Prestashop, Magento) and marketplaces (Amazon, Cdiscount, Fnac, eBay, ManoMano...) for seamless synchronisation.
Yes, the Spacefill control tower has similar functionalities to shippers' TMSs, allowing you to centralise all your transport data, whatever the number of carriers. You can :
View delivery status in real time (dispatched, in transit, delivered, etc.).
Track time stamps at key stages and retrieve proof of delivery (POD).
Manage transport appointments via a dedicated portal for carriers.
Automatically transmit your transport orders via Smart Order AI.
Thanks to its IMS (Inventory Management System) module, Spacefill ensures :
Real-time synchronisation of stocks with your WMS and logistics service providers.
Visibility into future and forecast stocks to anticipate replenishments.
Automated alerts in the event of critical stock levels, thus avoiding costly stock-outs and overstocking.
Full traceability of incoming and outgoing goods to improve stock turns.
The Spacefill Control Tower speeds up and automates the resolution of disputes thanks to :
Automatically assigning incidents to the right person.
Adding photos and visual evidence to document each problem.
Standardised workflows for rapid handling of anomalies.
Centralising exchanges to improve collaboration with carriers and 3PLs.