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Issues fall between the two.\u003C/p>",{"id":505,"_modelApiKey":506,"smallTitle":507,"title":508,"intro":509,"currentCardLabel":27,"grid":510},"BjajQ4TITHK4M6pA4lgx4g","small_cards_grid_module","The solution","One interface to manage your entire outsourced supply chain","\u003Cp>A single interface to connect all your logistics providers and carriers, share the same operational data and manage execution in real time, whatever the number of partners.\u003C/p>",[511,517,525,532],{"id":512,"title":513,"text":514,"image":22,"link":515,"activeOnUrlTerms":27},"UIhWjj7sT7m7Z77soW_8-w","Unified order view","\u003Cp>From warehouse receipt to final delivery: one timeline, whatever the number of 3PLs or carriers involved.\u003C/p>",{"id":516,"label":27,"title":27,"externalLink":27,"internalLink":22,"hash":27},"Hp9FNscPR4OsxfCH1HUqPA",{"id":518,"title":519,"text":520,"image":22,"link":521,"activeOnUrlTerms":27},"I8ihLSvrT6C9-AAO1ON5ig","Alerts before the incident","\u003Cp>Anomalies are detected and surfaced automatically before shipment, not after the complaint. You act in real time, not at D+2.\u003C/p>",{"id":522,"label":523,"title":27,"externalLink":27,"internalLink":524,"hash":27},"BNTxNuWoTw6EVamI8S2PmA","Learn More",{"_modelApiKey":29,"slug":80},{"id":526,"title":527,"text":528,"image":22,"link":529,"activeOnUrlTerms":27},"DnffW9CSSrqk1q0pD2XBWA","SLAs measured continuously","\u003Cp>Contractual KPIs are calculated on 100% of orders. Your providers see the same data you do. No surprises, no month-end debate.\u003C/p>",{"id":530,"label":523,"title":27,"externalLink":27,"internalLink":531,"hash":27},"CTSxyQbSRImFQf8qP3p85w",{"_modelApiKey":29,"slug":53},{"id":533,"title":534,"text":535,"image":22,"link":536,"activeOnUrlTerms":27},"cs6OPB8ORrGxF2uA79jyFg","Connection with no development","\u003Cp>50+ WMS and TMS natively pre-connected. Your 3PL already uses a system we know. Integration takes weeks, with no IT project on your side or theirs.\u003C/p>",{"id":537,"label":27,"title":27,"externalLink":27,"internalLink":22,"hash":27},"drOt74bjTQ29bZBMZjEq1Q",{"id":539,"_modelApiKey":540,"smallTitle":541,"title":542,"text":27,"tabs":543},"SmB8qJjgRoudptrEjaQn3Q","tabs_slider_module","Features","What you actually manage",[544,554,563,571,579,587],{"id":545,"title":546,"text":547,"cta":22,"media":548,"icon":22},"WSAKUoniRQmBe7gjImG64w","Real-time stock by site","\u003Ch4>\u003Cstrong>Batch · SSCC · serial · thresholds\u003C/strong>\u003C/h4>\n\u003Cp>\u003C/p>\n\u003Cp>View detailed levels at each 3PL, by batch, SSCC and serial number. Set alert thresholds by SKU and by site. Real-time sync with partner WMS systems.\u003C/p>",{"id":549,"image":550,"video":22,"videoHasSound":456,"lottieFile":22},"A79Tf_c9TV6lwR5bUyjzJA",{"url":551,"height":552,"width":553,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1782401362-slider-e-commerce-en.svg",594,442,{"id":555,"title":556,"text":557,"cta":22,"media":558,"icon":22},"cc_xN9e4SqWkWzBC7_0DoA","Order and delivery tracking","\u003Ch4>\u003Cstrong>Picking → delivery timeline\u003C/strong>\u003C/h4>\n\u003Cp>\u003C/p>\n\u003Cp>Every order shows its picking status at the 3PL and its transport status in real time. Built-in carrier tracking (ETD, ETA, incidents).\u003C/p>\n\u003Cp>\u003Cstrong>Filtered views by provider, country, carrier or status.\u003C/strong>\u003C/p>",{"id":559,"image":560,"video":22,"videoHasSound":456,"lottieFile":22},"Q9YKhZ4mRg2amV6SQ3yRnA",{"url":561,"height":552,"width":562,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787231634-suivi-commandes-et-livraisons-en.svg",438,{"id":564,"title":565,"text":566,"cta":22,"media":567,"icon":22},"QtjpwGx6TdqaXekI0emdHw","Issue management","\u003Ch4>Alert → collaborative resolution\u003C/h4>\n\u003Cp>\u003Cbr>\u003Cspan>Issues created automatically when an anomaly is detected. Photo documentation and evidence centralized. Workflows shared between shipper and provider.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>\u003Cbr>\u003C/span>\u003Cstrong>70% less time spent managing issues.\u003C/strong>\u003C/p>",{"id":568,"image":569,"video":22,"videoHasSound":456,"lottieFile":22},"Z7cMw71cSrOGRHLlzbA9uw",{"url":570,"height":552,"width":562,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787231656-gestion-des-incidents-en.svg",{"id":572,"title":573,"text":574,"cta":22,"media":575,"icon":22},"TCKlnrwvRCiTxxpZ2Bgh8g","Carrier performance","\u003Ch4>OTD · incidents · comparison\u003C/h4>\n\u003Cp>\u003C/p>\n\u003Cp>OTD rate by carrier, categorized incidents, comparison by route or by zone. Data exportable for contract negotiation.\u003C/p>",{"id":576,"image":577,"video":22,"videoHasSound":456,"lottieFile":22},"IIfOVbEbRfOOwEyhVaO9xw",{"url":578,"height":552,"width":562,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787231672-performance-transporteurs-en.svg",{"id":580,"title":581,"text":582,"cta":22,"media":583,"icon":22},"PVHPJUxRTZ-1_cmiZJMxVw","History and document centre","\u003Ch4>Dated evidence · traceable disputes\u003C/h4>\n\u003Csection class=\"feature-tabs\">\n\u003Cdiv class=\"feature-tabs-inner\">\n\u003Cdiv class=\"feature-tabs-grid\">\n\u003Cdiv class=\"feature-tab-panel on\" data-panel=\"t5\">\n\u003Cdiv class=\"feature-tab-panel-content\">\n\u003Cp>\u003Cbr>Every exchange, document and action is centralized with clear attribution of responsibility. In a dispute, the evidence is dated, traced and indisputable.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"id":584,"image":585,"video":22,"videoHasSound":456,"lottieFile":22},"BdZEH3ltReqr5Po8HxuS9A",{"url":586,"height":552,"width":562,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787231687-historique-et-centre-documentaire-en.svg",{"id":588,"title":589,"text":590,"cta":22,"media":591,"icon":22},"NNRmsve_QIijXrGFlCi0hQ","Smart Order AI: PDF and email","\u003Ch4>AI reading · WMS with no manual entry\u003C/h4>\n\u003Cp>\u003Cbr>Your 3PLs or suppliers send orders by email or PDF? The AI reads them, structures them and passes them straight to the provider's WMS.\u003Cbr>\u003Cbr>\u003Cstrong>Zero manual entry, zero errors.\u003C/strong>\u003C/p>",{"id":592,"image":593,"video":22,"videoHasSound":456,"lottieFile":22},"Aw0uIwI0TNeXlcc-ykFadQ",{"url":594,"height":552,"width":562,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787218624-agent-ia-pdf-to-order-en.svg",{"id":596,"_modelApiKey":472,"smallTitle":597,"title":598,"text":27,"layout":599,"invertBgCard":456,"cols":600,"cta":22},"RpGxfeP0T2e7jR_ufPSB5Q","Use cases","What you actually do with Spacefill","3",[601,607,612,617,624,630],{"id":602,"icon":603,"title":605,"text":606,"colAlignment":485},"G3GpGH01Tb65NK8Bwsv1Lg",{"url":604,"height":482,"width":482,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779874018-icon-eclair.svg","Order held in time","\u003Cp>A stock discrepancy is detected on a SKU before shipment. The issue is created automatically and the 3PL is notified on Slack. The order is held while it's verified. Without Spacefill, the parcel would have gone out incomplete.\u003Cbr>\u003Cbr>\u003Cbr>\u003Cstrong>✓ Issue resolved before shipment · Zero customer complaints\u003C/strong>\u003C/p>",{"id":608,"icon":609,"title":610,"text":611,"colAlignment":485},"Hfa_uo9tROG0iFkbyIec_A",{"url":501,"height":482,"width":482,"alt":22,"focalPoint":22},"Documented and settled in 48 hours","\u003Cp>A delivery arrives damaged. The dispute is opened straight from the order, with photos, timeline and chain of responsibility. The carrier receives a structured case file. Settled in 48 hours instead of 2 weeks.\u003Cbr>\u003Cbr>\u003Cbr>\u003Cstrong>✓ Indisputable case file · 10× faster resolution\u003C/strong>\u003C/p>",{"id":613,"icon":614,"title":615,"text":616,"colAlignment":485},"XxYwKwNNQM6t0VgJsli4Xg",{"url":481,"height":482,"width":482,"alt":22,"focalPoint":22},"Anomaly spotted at the start of the month","\u003Cp>The supply chain director sees that his Normandy 3PL is at 91% SLA, against 98% in previous months. He schedules a review with them, data in hand. Multi-3PL management on a shared basis.\u003Cbr>\u003Cbr>\u003Cstrong>✓ Evidence-based decision · Fact-based discussion\u003C/strong>\u003C/p>",{"id":618,"icon":619,"title":622,"text":623,"colAlignment":485},"Hs5T0kQNQsmo6kHiQIshmQ",{"url":620,"height":621,"width":621,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779875194-icon-siren.svg",100,"Blocked on a critical customer","\u003Cp>An EDI order has no carrier assigned. Spacefill detects the anomaly and sends an SMS alert to the ops team. The problem is fixed before the docks open. Without that detection, the delay would have been discovered at the end of the day.\u003C/p>\n\u003Cp>\u003Cstrong>✓ Anomaly fixed before shipment · Critical customer delivered\u003C/strong>\u003C/p>",{"id":625,"icon":626,"title":628,"text":629,"colAlignment":485},"XS2l12GVSh69hqlIO6XGfQ",{"url":627,"height":482,"width":482,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779874018-icon-gear-1.svg","Incomplete batch detected at 6am","\u003Cp>The overnight EDI batch only transmitted 60% of orders. Spacefill detects that the 3PL won't be able to ship within contractual lead times. Immediate alert. The flow is restarted before the docks open.\u003C/p>\n\u003Csection class=\"uc-journal\">\n\u003Cdiv class=\"uc-journal-inner\">\n\u003Cdiv class=\"uc-journal-grid\">\n\u003Cdiv class=\"uc-event\">\n\u003Cdiv class=\"uc-event-body\">\n\u003Cdiv class=\"uc-event-result\">\u003Cstrong>\u003Cbr>\u003Cbr>✓ Flow restarted before the docks open · Contractual deadline met\u003Cbr>\u003C/strong>\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"id":631,"icon":632,"title":634,"text":635,"colAlignment":485},"DgiFXjVvRjy4qr8iJ4vnZg",{"url":633,"height":621,"width":621,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779874527-icon-inbox.svg","PDF order processed with no manual entry","\u003Cp>A franchisee sends their weekly order as a PDF by email. Smart Order AI reads it, structures it and passes it straight to the 3PL's WMS. Processed in minutes instead of hours.\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cbr>✓ Order integrated in minutes · No human re-keying\u003Cbr>\u003C/strong>\u003C/p>",{"id":637,"_modelApiKey":472,"smallTitle":638,"title":639,"text":640,"layout":641,"invertBgCard":456,"cols":642,"cta":22},"WMyYq11-She191qXw8-Scg","Before / After","A typical day with and without Control Tower","\u003Cp>For a supply chain director managing multiple logistics providers and carriers.\u003C/p>","2",[643,651,658,664,669,675],{"id":644,"icon":645,"title":649,"text":650,"colAlignment":485},"VpDnMDvdT-SFdbze0mQ_vw",{"url":646,"height":647,"width":647,"alt":22,"focalPoint":648},"https://www.datocms-assets.com/104404/1781532874-prev-cross.png",240,{"x":47,"y":47},"9am: the franchisee calls","\u003Cp>A franchisee calls, their order hasn't arrived. You open two portals, email your 3PL and wait for an answer by the afternoon.\u003C/p>",{"id":652,"icon":653,"title":656,"text":657,"colAlignment":485},"HFOUefWuS_2WV42Tqr0x6Q",{"url":654,"height":655,"width":655,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1781532863-icon-check-green.svg",80,"5pm the day before: automatic alert","\u003Cp>\u003Cstrong>Automatic alert on a picking anomaly.\u003C/strong> The issue is created and assigned to the 3PL. This morning the order is on its way. The franchisee never knew there was a problem.\u003C/p>",{"id":659,"icon":660,"title":662,"text":663,"colAlignment":485},"ZoC-odz8RCmY2e1tYqTaQQ",{"url":646,"height":647,"width":647,"alt":22,"focalPoint":661},{"x":47,"y":47},"2 hours of Excel consolidation","\u003Cp>10am: your team spends two hours consolidating stock exports from four providers to prepare the review meeting. The numbers don't match.\u003C/p>",{"id":665,"icon":666,"title":667,"text":668,"colAlignment":485},"eazKpOXnRWCApeEs9F23eQ",{"url":654,"height":655,"width":655,"alt":22,"focalPoint":22},"Real-time stock, one click","\u003Cp>\u003Cstrong>Stock is visible in real time across every site.\u003C/strong> The review meeting runs on consolidated data, available in one click.\u003C/p>",{"id":670,"icon":671,"title":673,"text":674,"colAlignment":485},"B9z0Y8TKR-KceFXftk13KQ",{"url":646,"height":647,"width":647,"alt":22,"focalPoint":672},{"x":47,"y":47},"SLAs disputed at month end","\u003Cp>Month end: your 3PL disputes the SLA rate you've calculated. You don't have the data to settle it.\u003C/p>",{"id":676,"icon":677,"title":678,"text":679,"colAlignment":485},"U5ecYOCgRiu4DtOr7v9YSA",{"url":654,"height":655,"width":655,"alt":22,"focalPoint":22},"Shared SLAs, indisputable","\u003Cp>\u003Cstrong>SLAs are calculated continuously on 100% of orders\u003C/strong>, shared with each provider in the same system of record. There's nothing left to dispute.\u003C/p>",{"id":681,"_modelApiKey":682,"smallTitle":27,"title":683,"subtitle":27,"text":27,"cta":22,"keyNumbers":684},"FXzOucEgROeDewPwzfOMdg","key_numbers_module","Results measured in the field",[685,691,696,699],{"id":686,"beforeNumber":687,"number":688,"afterNumber":689,"description":690},"dCK3H8QrRK-vV24NBp9sNg","+",90,"%","\u003Cp>of incidents documented and traced (from <10% to 100%)\u003C/p>",{"id":692,"beforeNumber":693,"number":694,"afterNumber":689,"description":695},"Mj7NmeBtS0WWKJ13lI7EjQ","-",70,"\u003Cp>less time spent managing logistics issues\u003C/p>",{"id":697,"beforeNumber":27,"number":621,"afterNumber":689,"description":698},"OpLhvHmZS-agxvfAmpEoAg","\u003Cp>of orders evaluated against SLAs, continuously\u003C/p>",{"id":700,"beforeNumber":27,"number":701,"afterNumber":689,"description":702},"Um7FI74wQnCOcCcFqLLgbQ",9,"\u003Cp>improvement in total logistics cost\u003C/p>",{"id":704,"_modelApiKey":705,"title":706,"text":707,"cta":708,"image":716,"media":22,"inverted":456,"lightMode":456},"Q0WvPfcjQNa6RD1ulTdBuw","cta_banner_module","Outsource logistics. Keep control.","\u003Cp>A personalized demo showing the Control Tower on your real network: your 3PLs, your carriers, your SLAs. 30 minutes to see the impact.\u003C/p>",[709],{"id":710,"theme":711,"hideIcon":456,"link":712,"hubspotPopup":22},"LbI9_5ByRuax7dhqbfsuSQ","tertiary",{"id":713,"label":714,"title":714,"externalLink":27,"internalLink":715,"hash":27},"192227987","Request a demo",{"_modelApiKey":29,"slug":392},{"url":467,"height":468,"width":469,"alt":22,"focalPoint":22},{"id":718,"_modelApiKey":719,"title":720,"text":27,"questions":721},"ZfvRDydJSEKex5cmRF98yQ","faq_module","Our answers to frequently asked questions about the Spacefill Control Tower",[722,726,730,734,738],{"id":723,"question":724,"answer":725},"eb4hyhQARZm6FAwyk3gOgQ","What is the Spacefill Logistics and Transport Control Tower?","\u003Cp>The Spacefill Control Tower is an all-in-one platform enabling shippers and e-retailers to centralise the management of their orders, stocks and transport. It facilitates collaboration with 3PLs, integration with ERP, TMS, OMS and CMS systems and the automation of data exchanges. The result: real-time tracking, fewer operational errors and smoother logistics.\u003C/p>",{"id":727,"question":728,"answer":729},"OBTkDeCySgWOFI4Zo7ioDA","How does Spacefill improve e-commerce and B2B order management?","\u003Cp>Spacefill automates and optimises the placing, tracking and management of orders:\u003C/p>\n\u003Cp>Bulk import via CSV files or web entry.\u003Cbr />Automatic reading of PDF orders with Smart Order AI.\u003Cbr />Advanced filtering and real-time display of order status.\u003Cbr />Integration with CMS (Shopify, Prestashop, Magento) and marketplaces (Amazon, Cdiscount, Fnac, eBay, ManoMano...) for seamless synchronisation.\u003C/p>",{"id":731,"question":732,"answer":733},"dHmSmLhvTRmVsHi4AXi69g","Can we connect Spacefill to our carriers and optimise delivery tracking?","\u003Cp>Yes, the Spacefill control tower has similar functionalities to shippers' TMSs, allowing you to centralise all your transport data, whatever the number of carriers. You can :\u003C/p>\n\u003Cp>View delivery status in real time (dispatched, in transit, delivered, etc.).\u003Cbr />Track time stamps at key stages and retrieve proof of delivery (POD).\u003Cbr />Manage transport appointments via a dedicated portal for carriers.\u003Cbr />Automatically transmit your transport orders via Smart Order AI.\u003C/p>",{"id":735,"question":736,"answer":737},"NTkQszQoQlaF487KCNqmoA","How does the Control Tower help to reduce out-of-stocks and overstocks?","\u003Cp>Thanks to its IMS (Inventory Management System) module, Spacefill ensures :\u003C/p>\n\u003Cp>Real-time synchronisation of stocks with your WMS and logistics service providers.\u003Cbr />Visibility into future and forecast stocks to anticipate replenishments.\u003Cbr />Automated alerts in the event of critical stock levels, thus avoiding costly stock-outs and overstocking.\u003Cbr />Full traceability of incoming and outgoing goods to improve stock turns.\u003C/p>\n\u003Cul>\u003C/ul>",{"id":739,"question":740,"answer":741},"VQqe5RzfQdWlQWc9kvuvkQ","How does the Spacefill Control Tower facilitate the management of logistics and transport incidents?","\u003Cp>The Spacefill Control Tower speeds up and automates the resolution of disputes thanks to :\u003C/p>\n\u003Cp>Automatically assigning incidents to the right person.\u003Cbr />Adding photos and visual evidence to document each problem.\u003Cbr />Standardised workflows for rapid handling of anomalies.\u003Cbr />Centralising exchanges to improve collaboration with carriers and 3PLs.\u003C/p>\n\u003Cul>\u003C/ul>",1787322442997]